Skip to main content

What You Need to Know When Door-to-Door Sales Representatives Start Knocking

Jun 20, 2017 01:20PM ● Published by Melanie Heisinger

If you live in a home, chances are you have talked to a door-to-door sales representative eager to sell you cleaning supplies, cosmetics or magazine subscriptions. In some cases, these sales representatives will use high-pressure or deceptive sales tactics to get potential customers to buy their products. This summer, Better Business Bureau serving the Heart of Texas advises you to be on guard the next time a sales representative knocks on your door.

According to the Texas Attorney General, under Texas law, a door-to-door seller must advise you verbally and in writing that you have a right to cancel the sale within three days. The sales representative must also give you a contract or receipt stating the date of the sale, the name and address of the merchant and a statement of your right to cancel the contract, which includes the address where you send your cancellation notice.

Unfortunately, scammers have also been known to pose as door-to-door sales representatives. These scammers are after your personal and financial information, or they may be casing your home for a potential burglary. Summer is an active time for this type of activity because many residents are home during the day to answer the door.

If a sales representative comes to your door, your BBB advises the following:

  • Know who you are buying from. Before you open your door or let anyone into your home, ask to see a photo ID, business card and some proof of the business they’re representing. Also, ask for a physical address and for local references.
  • Do your research. Look up the business online and get references from your friends, family, neighbors or from the company’s current clients. For a business you can trust, go to bbb.org.
  • Resist pressure to "buy now.” Don’t be pressured to take advantage of a time-sensitive offer, like "once in a lifetime" or "today only.” Instead, do some comparison shopping and take time to decide whether you want the product being sold.
  • Get written estimates. A reputable business won’t try to sell you anything before completing a professional assessment of your needs and layout of your home. Ask plenty of questions. Remember, don’t let anyone who hasn’t made an appointment into your home. If an estimation or installation needs to be done, call the business directly to make an appointment.
  • Know your rights. The Texas Business & Commerce Code states that you have three days to cancel a contract for goods or services sold to you, regardless of whether you have received the goods or services. This “cooling-off rule” only applies to transactions made at someone’s home or at a seller’s temporary location. Keep your receipt or contract and a copy of your cancellation notice. Remember, you are not obligated to return goods to the seller until you have recovered either your money or your agreement to pay money.


Info courtesy of BBB®, Better Business Bureau at bbb.org


This article presented by:

Summit Security Company - Arlington TX

Summit Security Company

Summit Security Company has been providing quality security solutions for North Texans for more than a quarter of a century. Locally owned and family-operated, we are known for our reliab... Read More »  

Like what you're reading? Subscribe to Mansfield Magazine's free newsletter to get regular updates



Embed this content on your website

Embed
Home+Garden, Today advertorial
  • Thanksgiving Feast

    11/23/2017
    10:30AM — 07:00PM

    Enjoy an inspired buffet to celebrate the holiday in style, featuring live entertainment and a ch...


  • Thanksgiving Brunch

    11/23/2017
    11:00AM — 01:30PM

    Hotel Crescent Court’s timeless holiday tradition of a Thanksgiving Brunch returns to The Crescen...


  • Extreme Ornament Help-Create Events

    11/23/2017
    02:00PM — 06:00PM

    Unleash your inner elf during Vetro’s Extreme Ornament Help-Create events, *select dates and time...


  • Traditional Ornament Help-Create Events

    11/23/2017
    02:00PM — 06:00PM

    Bring the kids and drop in for one of Vetro’s Traditional Ornament Help-Create events, *select da...


  • #SmallBizSat

    11/25/2017
    10:00AM — 03:00PM

    Welcome to the Neighborhood! Come in and #ShopSmall throughout Historic Downtown Cedar Hill! Pick...


  • Shop Small Saturday

    11/25/2017
    10:00AM — 04:00PM

    The Fort Worth Community Arts Center is proud to announce a Shop Small Saturday event. Small wo...


  • Brunch Time!

    11/25/2017
    10:30AM — 11:30AM

    Watch our resident critters enjoy their Brunch every Saturday at 10am! Our arachnids and amphibia...


  • Extreme Ornament Help-Create Events

    11/25/2017
    02:00PM — 06:00PM

    Unleash your inner elf during Vetro’s Extreme Ornament Help-Create events, *select dates and time...


  • Traditional Ornament Help-Create Events

    11/25/2017
    02:00PM — 06:00PM

    Bring the kids and drop in for one of Vetro’s Traditional Ornament Help-Create events, *select da...


  • DFW Solar Awareness Day

    11/27/2017
    12:00AM

    Hello! We are putting together a day for solar awareness in the DFW area! Talk to your friends...


  • Mansfield Sunrise Toastmasters

    11/27/2017
    07:00AM — 08:00AM

    Want to be better at negotiating your salary with your boss? Networking at business functions? Pi...


  • Holiday Grease Roundup

    11/27/2017
    08:00AM

    Don't pour your holiday grease down the drain—round it up and recycle it for free instead! Hol...


  • Extreme Ornament Help-Create Events

    11/27/2017
    02:00PM — 06:00PM

    Unleash your inner elf during Vetro’s Extreme Ornament Help-Create events, *select dates and time...


  • Traditional Ornament Help-Create Events

    11/27/2017
    02:00PM — 06:00PM

    Bring the kids and drop in for one of Vetro’s Traditional Ornament Help-Create events, *select da...


  • Holiday Grease Roundup

    11/28/2017
    08:00AM

    Don't pour your holiday grease down the drain—round it up and recycle it for free instead! Hol...


  • Home School Nature Class

    11/28/2017
    01:00PM — 03:00PM

    Join us for science and nature related lessons and guided investigation of Oliver Nature Park. Le...


  • Extreme Ornament Help-Create Events

    11/28/2017
    02:00PM — 06:00PM

    Unleash your inner elf during Vetro’s Extreme Ornament Help-Create events, *select dates and time...


  • Traditional Ornament Help-Create Events

    11/28/2017
    02:00PM — 06:00PM

    Bring the kids and drop in for one of Vetro’s Traditional Ornament Help-Create events, *select da...


  • Build Your Beer Garden

    11/28/2017
    07:00PM

    It's a dirty job, but someone's got to do it! Come out to Mansfield's only local brewery, Dirty J...


  • Build Your Beer Garden

    11/28/2017
    07:00PM

    It's a dirty job, but someone's got to do it! Come out to Mansfield's only local brewery, Dirty J...


  • Annie, Jr. Musical

    11/30/2017
    08:00PM

    Looks who's coming to Mansfield, Texas ... ANNIE! And she's just in time for the holidays. Th...


  • Hometown Holidays

    12/01/2017
    05:00PM — 09:00PM

    Join us for this annual city tradition, a FREE fun-filled family festival to celebrate the kickof...


  • Fa La La 5k

    12/02/2017
    09:00AM

    The Mansfield Kiwanis Fa La La La 5K is an annual fun run/walk hosted by the Kiwanis Club of Mans...


  • Birds Christmas Tree

    12/02/2017
    11:00AM — 12:00PM

    Begun in 1935, this holiday event draws area children into the Garden to share a little holiday g...


  • Hometown Holidays Parade

    12/02/2017
    02:00PM

    Join us as we honor our Hometown Heroes in our 2017 Hometown Holidays Parade. The event begins pr...


  • Amos Lee

    12/02/2017
    08:00PM

    Singer/songwriter Amos Lee Opens a New Window. is making a stop in Mansfield ISD during his natio...


 

Image title
Mansfield Area High School Sports

Community Champions